Page:The Art of Helping People Out of Trouble (1924).pdf/83

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bers of the same profession, those who have suffered a similar bereavement, men who have faced danger together, have a sense of mutual appreciation that helps them to unburden themselves. How often has one person been heard to say of another, "He's been through it; he knows."

Frequently it is helpful to match what the person in trouble is revealing with a revelation of something in one's own life. It reassures the man in trouble to learn that the handicap or the difficulty which he had thought to be unusual is familiar to others, and that the person who is listening to his story has faced a similar problem. There is a value in the mere sharing of experiences. It gives a person a sense of security to find that his confidant is ready to give of himself as well as to take.

Next, perhaps, to this kinship in experience as a means of helping people to reveal themselves is a kinship in interests.

A social case worker had been called upon for advice about the apparent incompatibility of a husband and wife. Both were Armenians. The woman who had been deserted by the man accused him of neglect, abuse, and non-support. Her relatives endorsed all she said.