Page:The Art of Helping People Out of Trouble (1924).pdf/63

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people is the importance of looking behind the present difficulty for the disturbing cause, of diagnosing the adjustment that must be made.

It is essential, also, to discover the things within and without the individual to which he can turn for the material he may need in building his life anew. This involves learning to know the personal characteristics of the man who is in trouble: his appearance, his mannerisms, his disposition and temperament, his qualities of character, his habits and his interests, his ambitions, his desires, his talents, his skills, his physical and mental capacity.

It involves learning whether he has any plan for meeting his difficulties and what that plan is, and how he has met similar problems in the past. Likewise is it important to be acquainted with the extent and variety of his resources. What are his assets? They may be many and varied. When a man is suddenly stricken with illness, his most valuable resource may be the hospital that his taxes or his contributions have been instrumental in maintaining. Membership in a civic club was one of the assets which a woman used in making her adjustment to widowhood. When her husband died, she found in her efforts to improve