Page:The Art of Helping People Out of Trouble (1924).pdf/105

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mits, wills, birth records, deeds of sale. Again and again, when human beings have failed to supply the explanation, the written page has pointed the way to an understanding of an individual. The verification or the non-verification of a marriage may contain the explanation of much that before had not been appreciated, and many a human mystery has been revealed in the ponderous phraseology of a mortgage or the forgotten pages of a will.

It was Miss Hansen herself who told the social worker what persons were touching her life, and she did this in the first interviews that the two women had together. Obviously the earlier one learns about the professional, personal, and business relations of an individual in trouble, the sooner one will be able to help him. Miss Hansen eagerly assented to the suggestion that the social worker make the acquaintance of her associates and see what advice and help they might give. She had confidence in the social worker and understood the point of view from which her difficulty would be considered. Both of these things are important. We must always remember that we are acting for the person in trouble and that the task is far more delicate, far more complicated than a mere gather-